Model Number: A8396

Anker 577 Thunderbolt Docking Station (13-in-1, Thunderbolt 3)
Connect Everything Imaginable

Dimensions and Weight

Dimensions: 125.8 × 88.5 × 41.9 mm / 4.9 × 3.5 × 1.6 in

Weight: 490 g / 17.3 oz

Notes:

The cable connected to your laptop must be a Thunderbolt 3 cable.

Compatibility:

Mac Pro, Mac Studio, M2 Pro/M2/M1 Mac Mini, M2 2023/M2 Max 2023/M1 2021/M1 Max 2021/M1 Pro 2021/2020/2019/2018/2017/2016 MacBook Pro, M2 2022/M1 2020/2020/2018 MacBook Air, 4th gen and 6th gen M2 2022/ M1 2022/M1 2021/2020/2018 iPad Pro, M1 2022 iPaid Air, M1/2019/2017 iMac, iMac Pro, 2015/2016/2017 MacBook,

Media Display Information
When connected to a single monitor:
- 5K (5120×2880@60Hz) via the Thunderbolt 3 downstream port;
- 4K (3840×2160@60Hz) via the HDMI port.

When connected to dual monitors:
- 4K (3840x2160@60Hz) via the Thunderbolt 3 downstream port and HDMI port. 

Note: For MacBooks with the Apple M1 and M2 chip, Anker 577 Thunderbolt Docking Station (13-in-1, Thunderbolt 3) can not connect to two monitors at the same time.

Frequently Asked Questions

Q1: Can I use my own USB-C cable to connect the dock to my laptop?

A: It’s recommended that you use the included Thunderbolt 3 cable. If you need to use a different cable (due to loss etc.), then another Thunderbolt 3 cable would also be compatible.

Q2: Do I need to install any drivers to use the dock?

A: No.

Q3: How can I deal with screen drop, black screen, or screen flickering issues when connecting to an external monitor?

A: After the dock has just been connected to the external monitor, it's normal for there to be some degree of flickering. It should go away in a few seconds. If this problem persists, try lowering the resolution.

If you experience any screen issues after waking up your laptop, restart the dock.

If your laptop or the docking station has not been shut down for a long time and you’re experiencing screen issues, please restart the dock.

Q4: Sometimes the dock doesn’t automatically reconnect after I wake up or restart my laptop. What should I do? 

A: This situation doesn’t happen very often, but if you are having this problem, try disconnecting and reconnecting the Thunderbolt 3 cable or restarting the dock.

Q5: Why does the dock feel warm?

A: When charging or transferring data at high speed, the dock’s temperature may increase. This heat is dissipated through the aluminium exterior, so it may feel warm to the touch. Don't worry, this is within normal limits. To avoid excessive heat, make sure not to place any objects on top of the dock or to cover the dock with anything while you’re using it.